![]() In discussion with accountants at HQ, they were on Office 2010 32 bit. Ticket closed: We tried Office 2013 64 bit, which was incompatible with ASAP plugin. Same problem, our solution straight from a ticket: hopefully some of the suggestions in this thread will help. The message happens several times a week for him and I don't think any of his files are as large as 40MB. Sometimes he'll see it from a fresh boot on a relatively small (under 1MB) Excel file. This user is seeing the message more frequently than you're describing. I don't know the technical details - but it's like Excel needs a fresh start some.īTW - if I get that error message several times but still continue on (without rebooting), Excel will usually crater at an inopportune time in the near future. For me, closing everything and rebooting the machine will eliminate that error message (until months later when I've repeated several suspend/resume cycles). I'll go days without a restart because it's easier to close my laptop (suspend) and then resume with all the same stuff open. As a user juggling multiple things (and with 10-20 things open), closing files / reducing load doesn't cure this. I work with Excel files as large as 40 Mb on a lenovo T420.laptop. I use Excel all the time in my role (finance and accounting).
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